If you are a customer with a hidden disability or have a family member with a hidden disability, help is always at hand in our ports or onboard our ships.
We are pleased to be able to offer you a sunflower lanyard to wear on your journey through our ports and onboard our ships. Wearing a Sunflower lanyard allows our teams to recognise that you have a hidden disability without you needing to declare it. This allows you to travel independently, whilst knowing that if you need any additional support during your journey, any of our team will be able to support you, as they have been trained to recognise the sunflower lanyard and act accordingly.
How to request a lanyard: If you're travelling with Irish Ferries in the near future, you can order your lanyard by simply emailing us at disabilityofficer@irishferries.com with your booking reference.
For those based in Ireland, we're happy to post you a lanyard for requests made 7 working days before travel. For those in the UK, or for requests made less than 7 days before travel, the lanyard can be collected at the ticket desk in the port terminal.