If you need to change or cancel a booking made directly with Irish Ferries, you can easily manage your reservation online, through the Irish Ferries mobile app, or by contacting our reservations team.
Change Your Irish Ferries Booking Online
The quickest way to amend your booking is online using one of the following methods:
Using the Irish Ferries Mobile App
Download the official Irish Ferries app and log in to your account to view and manage your upcoming bookings:
The app allows you to review your travel plans and make eligible booking changes quickly and conveniently.
Via My Account on IrishFerries.com
You can also manage your booking online by:
- Visiting www.irishferries.com
- Selecting My Account
- Logging in to access your booking
- Following the instructions to amend or cancel your reservation
Irish Ferries Amendment and Cancellation Fees
Any amendment fees, cancellation charges, or refunds will depend on:
- The fare type selected when booking
- When the amendment or cancellation is requested
- The route and sailing booked
For full details on applicable charges and refund eligibility, please refer to the relevant Fare Type Terms and Conditions.
Can I Change or Cancel My Return Journey Online?
Once you have checked in for your outbound journey, the return portion of your booking can no longer be amended or cancelled online.
If you need to make changes after check-in, please contact the Irish Ferries reservations team directly.
Contact Irish Ferries to Cancel or Amend a Booking
If you are unable to make changes online, you can request an amendment or cancellation by contacting us.
By Phone
Visit our Contact Us page to find the appropriate reservations phone number for your location.
By Email
Email bookings@irishferries.com and include:
- Your booking reference number
- Details of the changes requested
- Any cancellation request information
Providing complete booking information will help us process your request more efficiently.
Bookings Made Through a Travel Agent or Third-Party Website
If your Irish Ferries booking was made through:
- A travel agent
- A tour operator
- A third-party travel website
and not directly through www.irishferries.com, Irish Ferries cannot amend or cancel the booking on your behalf.
Please contact the company that made the booking to arrange any changes, cancellations, or refund requests.
Frequently Asked Questions
Can I change my Irish Ferries booking online?
Yes. Most bookings made directly with Irish Ferries can be amended online through My Account or the Irish Ferries mobile app.
Can I cancel my Irish Ferries booking and get a refund?
Refund eligibility depends on your fare type and the booking terms and conditions applicable to your ticket.
What information do I need when requesting a cancellation?
You should provide your booking reference number and details of the amendment or cancellation request.
Can Irish Ferries change a booking made through a travel agent?
No. Changes and cancellations for third-party bookings must be arranged directly with the travel agent, tour operator, or booking website used to make the reservation.